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Showing posts with the label Signal v. Noise - Medium
This Months Best Cought On CCTV
How about fixing the workplace rather than avoiding it at 4am?
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Happy Pacifists
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https://medium.com/media/1a00439f45ef2b4bbc6a495b23359ad8/href Business rhetoric is rife with the language of war — there’s constant talk of conquering markets and dominating the competition. These tropes indicate a dangerous way of thinking that can have real consequences, intended or not, on human behavior. In this episode of the Rework podcast , two professors share their research on the impact of violent rhetoric on business ethics, and a member of Basecamp’s Support team talks about communication techniques that get us out of the mentality that everything is a zero-sum game. https://medium.com/media/d331195bd93726f902cd407d4623e2bd/href Happy Pacifists was originally published in Signal v. Noise on Medium, where people are continuing the conversation by highlighting and responding to this story. from Signal v. Noise - Medium https://m.signalvnoise.com/happy-pacifists-656e7073a4f8?source=rss----668e14b18fb1---4 via Local CCTV
All Basecamp policies are now on GitHub and licensed under creative commons
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Why scrap scrappy?
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Why so quick to scrap scrappy? For the last decade or so, I’ve been on a number on boards, consulted with a number of entrepreneurs, and have been both formally and informally involved in helping a number of young companies find their way. Many young companies I’ve seen have one thing in common: They can’t wait to grow up. They desperately want to be taken seriously by others. They want to be perceived as sophisticated, as having it all figured out. This is where they begin to get into trouble. As they technically begin to be able to do more things, it’s the things they can no longer do that turn out to be the big losses. Take company size, for example. One way to be taken seriously is to hire more people. As a whole, bigger companies are taken more seriously than small companies. Thing is, small has major practical advantages over large. Small companies can do both small and big things. Big companies can not do small things. Once you get to a certain size, you...
Postmortem on the read-only outage of Basecamp on November 9th, 2018
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Update on Basecamp 3 being stuck in read-only as of Nov 8, 9:22am CST
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Update on Basecamp 3 being stuck in read-only as of Nov 8, 12:41pm CST Basecamp 3 is now back online for reading and writing. All data was confirmed to be fully safe and intact. No emails that were sent to Basecamp during the outage were dropped. We may still have some backlogs on processing things like incoming emails, and you may still see some slowdowns here and there as we catch up. But we are back, and we are safe. We will be following up with a detailed and complete postmortem soon. All in, we were stuck in read-only mode for almost five hours. That’s the most catastrophic failure we’ve had a Basecamp in maybe as much as decade, and we could not be more sorry. We know that Basecamp customers depend on being able to get to their data and carry on the work, and today we failed you on that. We’ve let you down on an avoidable issue that we should have been on top of. We will work hard to regain your trust, and to get back to our normal, boring schedule of 99.998%...
Our book launch was botched and it’s been crazy at work trying to fix it
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Listener questions, answered
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https://medium.com/media/309b3e58d94dc6a9fd391042d601ae0b/href It’s time for another mailbag episode where Jason Fried and David Heinemeier Hansson answer your questions! In this one , they discuss how to apply calm company principles to client work and classrooms, and talk about healthy ways for business partners to disagree. https://medium.com/media/43f38cd8bee58a72cc4a2f39e47155b2/href Listener questions, answered was originally published in Signal v. Noise on Medium, where people are continuing the conversation by highlighting and responding to this story. from Signal v. Noise - Medium https://m.signalvnoise.com/listener-questions-answered-9edb62606909?source=rss----668e14b18fb1---4 via Local CCTV
People, Not Robots: Bringing the Humanity Back to Customer Support
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The Bezos way: sleep, puttering, and three high-quality decisions a day
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DHH on a calm writing process, #blessings, and late-stage capitalism
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